Keeping your email secure is an important part of helping to prevent Amazon account hacks in general.įollow this step-by-step process to reset your Amazon account password: Here are the detailed steps for securing your Amazon account: Change your passwordĬhanging your Amazon password and the password for the email linked to your Amazon account should be your first step in securing your account. If you suspect that your Amazon account has been hacked, check your order history for fraudulent orders, remove your payment details from the account if you can, and change your password immediately. What should you do if your Amazon account has been hacked? If you use the same password for multiple accounts, hackers can use this information to gain access not only to your Amazon account but to any other account that uses the same password. It’s essential to create a strong, unique password that you don’t use for any other account. Hackers can use automated software to crack weak passwords and hack your email or Amazon account. Beware - this is always a scam!Īmazon will never call you to confirm an order and will never ask for sensitive account details over the phone. A scam call or text might ask the user to provide their account information in order to confirm a recent order. Scammers often use phone calls or texts to try to trick Amazon account holders into divulging their personal details and payment information. If you’re not attempting to log in, treat the OTP notification as a hacking attempt, and change your password immediately to secure your account. This is a legitimate and effective security measure, but if you receive an OTP from Amazon when you haven’t tried to log in, it means that someone else is trying to access your account. Spam one-time passwords (OTPs)Īmazon uses OTPs (one-time passwords) as part of a two-step authentication to verify your Amazon account when you attempt to log in. Hackers can infect victims’ computers with keylogging software via an infected link, download, or email attachment. This allows scammers to passively steal a victim’s Amazon password, account information, and payment information. Keyloggersįraudsters can track your online activity and even detect what you type with keyloggers - a type of spyware that monitors keystrokes. If you’re not sure whether a website is authentic, check if the site is safe with our handy guide. But a malicious link in the email may take victims to a spoofed Amazon site, fooling them into entering their Amazon account information, password, or payment details - ultimately giving the scammer access. An email might look like it’s from Amazon, right down to the logo. Phishing emails are effective because they very closely imitate the real thing. Hackers can send enormous volumes of spam emails in hopes of tricking some of the millions of Amazon users into compromising their private account information. Phishing is one of the most effective ways for hackers to gain access to users’ accounts. Here are some of the most common methods hackers use to breach Amazon accounts: Phishing There are many dangerous hacker types out there, so it’s important to pay attention to the warning signs that they may be targeting you. If you notice an increase in phishing messages, spam calls or texts, or unusual Amazon account behavior, it could be a sign that someone is trying to hack your Amazon account. Be aware that Amazon might not always notify you that your account has been hacked, so look out for the warning signs and make sure your account is secure.
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